Your Call Center is Leaking Money. But Not Where You Think.
Why your call center budget isn't telling the whole story
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The Hidden Cost Crisis
You're tracking the obvious expenses: salaries, benefits, training, and infrastructure. But the real financial drain lies in plain sight:
- 70% of your skilled agents' time spent on basic tasks
- Constant rehiring and retraining cycles
- Missed revenue from abandoned calls
- Preventable patient leakage
Stop the Financial Leak
Actium's AI Assistant transforms your call center economics by eliminating these hidden costs at their source. Our clients are seeing immediate impact:
- 60-70% reduction in routine call volume
- 47,000 hours of staff capacity created annually
- 40% decrease in handle times
- 1.3 new patient opportunities per week, per practice
- Significant reduction in overtime costs
The True Financial Impact
These hidden costs compound daily, creating a snowball effect that's devastating your bottom line:
- Each abandoned call represents $250-500 in lost revenue
- Every turnover costs 1.5-2x the agent's salary
- Patient leakage drains millions annually
- Inefficient routing wastes 40% of staff time
- Overtime costs spiral as volume increases
Ryan Younger
Vice President of Marketing
"Working with ActiumHealth has reshaped how we connect people to services. Our approach reaches the right patients at the right point in their journeys to make a difference. With this type of activation, we are helping people find the expert clinicians and services that can provide the best outcomes. As a by-product, we also create new revenue channels through these targeted journeys and provide resources that empower people as consumers of healthcare." Download Case Study
Laurie Sicaeros
Chief Strategy Officer
"At MemorialCare, we are committed to making high-quality care more accessible and affordable to the diverse communities that we serve. In collaborating with ActiumHealth, we are enhancing our patients' experience and, importantly, in the language of their choice."
Download Case Study
Download Case Study
Dr. James Bush
Medical Director
"Collaborating with ActiumHealth allowed us to reach out to pregnant Medicaid participants with resources, educational messages, and support. This was a rewarding and insightful engagement, and every woman that we were able to help contributes to the health and wellness of Wyoming families."
Download Case Study
Download Case Study